*Returns Policy

– Place the original package into a shipping carton.

– Include the invoice and the reason for the return. If defective, please specify the defect.

– Please do not place stickers or shipping labels on the original manufacturer’s package.

– If you are not satisfied with your purchase, you may exchange or return it for a refund within 7 days from shipping from our warehouse (excluding shipping and handling charges) Note: you may exchange or return it for a refund within 7 days from delivery for Pre-Owned items.

*All returned or exchanged items must be:

– Returned within 7Days (7Days for Pre-Owned Items).

– In new condition.

– In their original packaging.

– Must include all packing material, warranty cards, manuals, and accessories. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

*We reserve the right to refuse any return if there are:

– Any signs of wear.

– Parts of the item are missing.

*Warranty Policy

– warranty does not cover any damage resulting from, water/moisture damage. Additionally, the warranty does not cover any damage to the watch case, crystal/glass, watch bracelet/band, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.

– Damage which occurs due to having the watch serviced by a third party, nulls and voids the warranty from us.

– This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

– Water damage is not covered under warranty by Alfahad Watch or any manufacturer.